CPD Courses

Dealing with Difficult and Aggressive Behaviour

Training Course Centre 4 Learning

About the CPD course

From time to time we all have to deal with behaviour we find difficult in the workplace. This may be with students/customers; the general public or colleagues. This interactive workshop helps people understanding the possible causes of conflict and difficult behaviour and helps them to manage their own emotions in the face of challenge. Participants will also build the knowledge; skills; and confidence to confidently deal with such behaviour in the workplace.

CPD Provider

Centre 4 Learning

Send an enquiry

By submitting this form, you consent to CPD sending you email regarding your application.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Centre 4 Learning

Centre 4 Learning

Centre 4 Learning has been transforming the leadership and communication abilities of management and employees for organisations large and small in a wide range of sectors both public and private.

Want to learn more?

More CPD courses by Centre 4 Learning

Education

Being A Leader

Centre 4 Learning

Note for issuing certificate we have agreed the title of the course may change and can put the titl...
Training Course
Education

Managing Change

Centre 4 Learning

Change is here to stay and a regular feature of the workplace; especially in these uncertain times....
Training Course
Education

Developing Others

Centre 4 Learning

This workshop focuses on showing commitment to own development. Supporting and encouraging others t...
Training Course
Education

Influencing and Negotiations

Centre 4 Learning

Quality and creative ideas add value to your organisation and your colleagues. If you need the extr...
Training Course

Get industry-related content straight to your inbox

By signing up to our site you are agreeing to our privacy policy