ISO/IEC 20000-1:2018 Awareness

Online Course • CFE Certification

About the CPD course

The ISO/IEC 20000 Requirements training course enables you to be aware of the basic elements for implementing and managing the Service Management System (SMS) per ISO/IEC 20000. This training helps you to understand SMS; SMS policy; procedures; performance measurements; management commitment; internal audit; management review and continual improvement.

CPD Provider

CFE Certification

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CFE Certification

CFE Cert provides a wide range of auditing, certification, compliance and Gap analysis services on GDPR, Information Security, Business Continuity, International IT Service and Personal Information Management Systems. In addition to process management, our continuous improvement approach supports you with expert assistance and compliance in every stage of your business.