This interactive short resource helps your shift leaders; managers and team leaders develop their skills in giving feedback. They will identify the differences between effective and ineffective feedback using animated scenarios. Then using a common model they will learn how to effectively structure the feedback they give.
Using the latest technology, Flow delivers a continuously evolving learning and development solution tailored to the hospitality and tourism sector, providing accredited, certificated training throughout the industry.
Easily tailored to fit into your business, Flow will have a significant impact on productivity and profitability by developing and motivating staff, reducing training costs and increasing sales. Flow has been designed to inspire learning through our comprehensive portfolio of innovative and engaging online modules. We also deliver control and visibility of all learning and development activity through our versatile and intuitive management system, The Flow Zone.