This course provides vital insights on why people volunteer whilst also exploring who best to manage the volunteers within an organisation. Through practical exercises and exploring best practice you will learn about the funding; recruitment; and training needed for volunteers; as well as how best to monitor; retain; recognise; reward and retire volunteers. We also work through the risk involved in delivering volunteer programmes.
Helplines Partnership is the membership body for organisations that provide information, support or advice via phone, email, text or online. We have around 350 members in the UK and internationally from large national charities to small local and specialist charities as well as some businesses. We are committed to supporting organisations that provide non-face-to-face advice, support and information to improve general wellbeing. We offer training, a Helplines Standard, and consultancy to help build sustainability and promote excellence, choice and accessibility for everyone.
