HSBC UK Meeting the needs of vulnerable customers

Webinar • HSBC UK

About the CPD course

HSBC UK share hard hitting and emotive statistics about vulnerable customers. Were all on a sliding scale of vulnerability: which are covered in the four drivers determined by the FCA; Life Events: Financial Capability: Financial Resilience and Health. Youll meet four people: discover their vulnerabilities: and what you can do to help next time they apply for a mortgage. A useful resource guide will be provided: concluding with a Q&A.

CPD Provider

HSBC UK

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HSBC UK

We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 64 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.