About the CPD course
For many people; the term Contact Center relates to sales calls and telemarketers; but a contact center can provide customer support; information technology support; and much more. The key to offering great customer experience is in the training. A well-trained contact center employee can be the difference between gaining more customers and losing them. Customers want a well-educated agent when they contact a business.
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Inspire Management Training Centre
As a leading training institute in Qatar, we deliver job oriented training programs in Aviation, Safety, Hospitality, Travel & Tourism, Cargo & Dangerous Goods, Human Resources Management, Corporate Leadership Development, Soft Skills and Project Management.Want to learn more?
More CPD courses by Inspire Management Training Centre
International
Human Resource Management Workshop
Inspire Management Training Centre
The Human Resource Workshop will give managers the basic tools to handle numerous human resource sit...
Training Course
International
Customer Service Workshop
Inspire Management Training Centre
The Customer Service workshop will look at all types of customers and how we can serve them better a...
Training Course
International
Telephone Etiquette Workshop
Inspire Management Training Centre
With our Telephone Etiquette Workshop participants will begin to see how important it is to develop...
Training Course
Education
Train-the-Trainer Workshop
Inspire Management Training Centre
The Train-The-Trainer workshop will give all types of trainer's tools to help them create and delive...
Training Course
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