CPD Courses

Contact Centre Training

Training Course Inspire Management Training Centre

About the CPD course

For many people; the term Contact Center relates to sales calls and telemarketers; but a contact center can provide customer support; information technology support; and much more. The key to offering great customer experience is in the training. A well-trained contact center employee can be the difference between gaining more customers and losing them. Customers want a well-educated agent when they contact a business.

CPD Provider

Inspire Management Training Centre

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Inspire Management Training Centre

Inspire Management Training Centre

As a leading training institute in Qatar, we deliver job oriented training programs in Aviation, Safety, Hospitality, Travel & Tourism, Cargo & Dangerous Goods, Human Resources Management, Corporate Leadership Development, Soft Skills and Project Management.

More CPD courses by Inspire Management Training Centre

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Human Resource Management Workshop

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The Human Resource Workshop will give managers the basic tools to handle numerous human resource sit...
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International

Customer Service Workshop

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The Customer Service workshop will look at all types of customers and how we can serve them better a...
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Telephone Etiquette Workshop

Inspire Management Training Centre

With our Telephone Etiquette Workshop participants will begin to see how important it is to develop...
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Education

Train-the-Trainer Workshop

Inspire Management Training Centre

The Train-The-Trainer workshop will give all types of trainer's tools to help them create and delive...
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