Conflict Resolution

Online Course • Learning Pool

About the CPD course

Conflict is an inevitable ingredient in any workplace; but it can actually be regarded as a good thing sometimes – it can show that people are engaged and committed; and it may help to drive positive change. The most effective and efficient workplaces are not necessarily those where conflict doesn’t arise; but those where conflict is handled constructively. This module will look at the causes and types of conflict that can arise in the workplace. We'll demonstrate best practice approaches to resolving issues; and show everyday measures that can help to prevent future disharmony.

CPD Provider

Learning Pool

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Learning Pool

Learning Pool’s expert team creates the content and technology solutions that engage and empower modern learners around the world. We have an unrivalled track record for helping public and private sector customers deliver practical learning outcomes that are tailored to the unique needs of more than 3 million learners in 21 countries. Learning Pool’s award-winning support encompasses unlimited and end-user support, a dedicated Learning Consultant and access to an online training academy, helping you get the most out of the service provided.