This workshop studies the key element of complaints and what the NHS Constitution states are the rights of the individual. This links to clinical governance; as does the responsibility and accountability of doctors to ensure they treat this with respect and due diligence. A practical hands on approach is used to help doctors highlight their own responsibilities within the complaints procedures (and what they should expect also).
For 25 years Maguire Training has led the industry with transformational leadership, management, personal development, sales and healthcare training. With vast experience in delivering powerful results in, virtual, face-to-face courses and online e-learning modules.
The company has three main facets:
Maguire Training – a leading learning and development training company for sales, management and personal development.
Maguire e-Learning - providing over a hundred e-videos for online learning, as well as a groundbreaking LMS and LRS service.
Maguire Healthcare Training – Providing high-impact learning and development non-clinical for healthcare professionals.