Complaint handling

Online Course • Me Learning

About the CPD course

The art of complaint handling is a balance of fairness: proportionality: and consistency. Every complaint is an opportunity: but not all organisations see it this way. By completing this course: you will understand the core reasons why complaints arise and the best methods to facilitate them. By doing this: you will embrace the opportunity to improve and grow as a result of effective complaint handling.

CPD Provider

Me Learning

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Me Learning

Me Learning has been providing cutting-edge digital, virtual and blended learning to the Health and Care sector for more than 14 years. Our courses are accessible digitally from anywhere on any device and mirror the virtual way individuals choose to interact with the world today.