Casework Skills for Prevention and Advice Workers

Training Course • Shelter

About the CPD course

This course equips delegates with the key skills to manage their caseload effectively. Participants will be enabled to set targets; identify deadlines and overcome the difficulties associated with long-term casework. Delegates will explore the issues around shared work on case files; the importance of note taking and the effective closure of cases. Having training delivered face-to-face allows more time for interactive groupwork; activities and questions. Delegates also benefit from receiving a detailed course handbook to revisit when back at their desk.

CPD Provider

Shelter

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Shelter

Shelter tackles the root causes of the housing crisis by challenging the people in power to make our vision of a home for everyone a reality. We lobby the government and local authorities for new laws and policies, and more investment, to improve the lives of homeless and badly housed people.