CPD Courses

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See the latest Customer Services CPD courses from the Business industry

Showing 48 of 1,009 results

Customer Services

Managing Emotions at Work Certificate

academy+

Negative emotions are a normal part of everyday life and most of us have to learn how to handle diff...
Online Course
Customer Services

Motivating your Sales Team

Inspire Management Training Centre

Motivating Your Sales Team will help your participants create the right environment to shape and dev...
Training Course
Customer Services

Maintaining Employee Records

academy+

This course will teach you: Why employers need to collect information about their employees; and the...
Online Course
Customer Services

Project Management Foundation (Small Projects) Cer...

academy+

Despite the importance of project management; many workplaces do not spend time investing in small-s...
Online Course
Customer Services

Mental Health Awareness

Blue Stream Academy Ltd

This eLearning module aims to ensure staff have an understanding of their organisations processes; p...
Online Course
Customer Services

Meeting and Greeting Customers

academy+

This course will teach you: Why knowing how to meet and greet customers is an essential business ski...
Online Course
Customer Services

Leading Effective One-to-One Meetings Certificate

academy+

Meetings are often viewed as an unfortunate reality of working life. While they are unavoidable; the...
Online Course
Customer Services

Overcoming Imposter Syndrome

academy+

This comprehensive course is designed to help you understand; confront and conquer the pervasive fee...
Online Course
Customer Services

Note Taking

academy+

This course will teach you: The power of a good note-taking system; and why note-taking is a two-ste...
Online Course
Customer Services

Proofreading Basics Certificate

academy+

Proofreading is incredibly important; regardless of your job or what you are doing. Whether you are...
Online Course
Customer Services

Hand Hygiene in the Care Sector

academy+

This comprehensive online course aims to promote understanding of performing hand hygiene in a healt...
Online Course
Customer Services

Onboarding Tools

academy+

This course goes into detail about the onboarding tools that your organisation needs; in order to ef...
Online Course
Customer Services

Risk Assessment in the Workplace Certificate

academy+

Every year; thousands of people are injured at work. Many of these injuries are preventable. The key...
Online Course
Customer Services

Hiring Strategies Workshop

Inspire Management Training Centre

Successful companies are made up of great employees; so why not hire great employees? Hiring and tra...
Training Course
Customer Services

Cyber Security

Blue Stream Academy Ltd

Cyber security's core function is to protect the devices we use and the data we store on them. It ma...
Online Course
Customer Services

Basic Fire Safety Awareness Certification

academy+

Learning all you can about fire safety is important for homeowners and businesses alike. Keeping you...
Online Course
Customer Services

PCI DSS Certificate

academy+

This course provides a comprehensive insight into every aspect of the PCI DSS; including the history...
Online Course
Customer Services

Inspirational Leadership Certificate

academy+

There is a big difference between a manager and an inspirational leader. A manager is there to super...
Online Course
Customer Services

Creative Problem Solving

Inspire Management Training Centre

The Creative Problem Solving workshop will give participants an overview of the entire creative prob...
Training Course
Customer Services

Coaching And Mentoring

Inspire Management Training Centre

You are in your office looking over your performance report and it happened again. Your low performi...
Training Course
Customer Services

Consumer Rights Certification

academy+

Are you aware of your consumer rights? By staying savvy with your consumer rights; you can avoid get...
Online Course
Customer Services

People Handling

academy+

This course is designed to give you all the information that you need to know regarding people handl...
Online Course
Customer Services

Sales Funnels for Beginners Certificate

academy+

Customers sometimes buy a product immediately upon discovering it; but they often go through several...
Online Course
Customer Services

Chaperoning

Blue Stream Academy Ltd

An intimate examination can be a daunting experience for a person. As a result; it is important that...
Online Course
Customer Services

Display Screen Equipment (DSE)

Blue Stream Academy Ltd

Our Display Screen Equipment module provides advice on how you can usefully improve your own worksta...
Online Course
Customer Services

Dementia Awareness Certification

academy+

Dementia is highly prevalent and affects millions of people around the world. It includes a broad ca...
Online Course
Customer Services

Preventing Workplace Discrimination

academy+

This course provides you with important information about preventing workplace discrimination and ha...
Online Course
Customer Services

How to write better emails Certificate

academy+

In today’s fast-paced; information-centric society; there is no escaping email. Close to 3.8 billion...
Online Course
Customer Services

Facebook for Business Certification

academy+

Facebook is one of the most popular social media platforms; but it isn't just about socialising. You...
Online Course
Customer Services

Project Design

academy+

This course will teach you: How to define project goals; How to determine outcomes and deliverables;...
Online Course
Customer Services

Nursery Assistant Certificate

academy+

Working with children is one of the most rewarding careers a person can have. There are many ways yo...
Online Course
Customer Services

How to close more sales Certificate

academy+

To make a sale; you need to build a rapport with a prospect; using the right techniques that will en...
Online Course
Customer Services

Conflict Resolution

Inspire Management Training Centre

Wherever two or more people come together; there is bound to be conflict. This course will give part...
Training Course
Customer Services

Deliver Effective Criticism

GoSkills Ltd

Leading a team and managing projects can be highly rewarding; but these roles can also ask you to na...
Online Course
Customer Services

Shared Decision Making

Blue Stream Academy Ltd

Shared decision making is a collaborative process in which a health and care professional supports a...
Online Course
Customer Services

Model Office

Engage Insight

This online diagnostic business development assessment platform will benchmark retail financial advi...
Online Course
Customer Services

Safeguarding Adults Certification

academy+

Everyone has the right to live a safe and happy life; free from the threat of abuse. Unfortunately;...
Online Course
Customer Services

Reducing stress

academy+

This course provides a comprehensive insight into the relaxation techniques you need to reduce your...
Online Course
Customer Services

Starting an Ecommerce Business Certificate

academy+

In today’s world of business; it’s an absolute given that if you’re not online with your product or...
Online Course
Customer Services

Importance of Good Housekeeping at Work Certificat...

academy+

Everyone seems to be aware of their obligation to keep a workplace clean. This is why company owners...
Online Course
Customer Services

Python with Excel

GoSkills Ltd

In this beginner-friendly course; you will learn how to use Python with Excel in tandem to drastical...
Online Course
Customer Services

Listening Skills

GoSkills Ltd

Successful managers and teammates are great communicators; which means they know when to talk and wh...
Online Course
Customer Services

Step Ladder Safety Awareness

academy+

Workplace accidents can have serious consequences for both the casualty and their organisation. It i...
Online Course
Customer Services

Rescuing Difficult Customers

academy+

This course will teach you: The reasons why a customer may be dissatisfied with a product or service...
Online Course
Customer Services

LinkedIn

academy+

With millions of individuals and businesses using LinkedIn on a regular basis; all companies should...
Online Course
Customer Services

Problem Solving Certificate

academy+

Problem solving is a skill that you need in every single area of your life. From facing unexpected i...
Online Course
Customer Services

Risk Assessment and Management

Inspire Management Training Centre

Through Risk Assessment and Management course your participants will be aware of hazards and risk th...
Training Course
Customer Services

Speaking Skills for Leaders

GoSkills Ltd

Whether motivating coworkers; voters; or teammates; great leaders share many common traits. Most imp...
Online Course