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See the latest IT Support Services CPD courses from the Information Technology industry

Showing 48 of 4,949 results

It Support Services

Employee Experience Management

The Access Group

Employee Experience Management increases the employee’s value by focusing on them and their talents;...
Online Course
It Support Services

Expert Talk: What Should Be in a Contract?

The Access Group

Make sure your contract is effective. This talk explains what should be in a contract.
Online Course
It Support Services

In Focus: The Future of Professional Learning

The Access Group

In this interview; the Head of Learning at Kaplan Financial discusses; among other things; the futur...
Online Course
It Support Services

Micro Talk: Problem Solving and Innovation

The Access Group

Discover how to use the “5 Why” approach to solve problems or how to analyse a specific situation.
Online Course
It Support Services

The Violence of the Customer Experience Economy

The Access Group

The biggest problem in CX today is linking it to profits. Learn how you can leverage your data to im...
Online Course
It Support Services

Organisational Resistance

The Access Group

In this session we will cover a multi-faceted view of organisational resistance. Through a structure...
Online Course
It Support Services

Being Your Best at All Times

The Access Group

Discover all you need to know about stress and its impact on every area of your life and fibre of yo...
Literature
It Support Services

Excel 2010 Introduction: Part I

The Access Group

Excel 2010 is a powerful spreadsheet application that allows users to produce tables containing calc...
Literature
It Support Services

Introduction to Customer Journey Mapping

The Access Group

Customer Journey Maps are paramount for successful customer-centric business optimisation. This eBoo...
Literature
It Support Services

Portfolio Theory and Investment Analysis

The Access Group

This book evaluates the origins of Modern Portfolio Theory (MPT) as a guide for further study.
Literature
It Support Services

The Client Experience Philosophy

The Access Group

The Client Experience Philosophy
Literature
It Support Services

Your Assertive Development Journey

The Access Group

There is a growing realisation that for organisations to thrive in today’s marketplace there are a n...
Literature
It Support Services

Flexible Leadership

The Access Group

Although its important to select a leadership style that works best for you; its recommended that yo...
Online Course
It Support Services

Drugs and Alcohol at Work

VinciWorks

This course highlights the responsibilities around and consequences for alcohol and drug use in the...
Online Course
It Support Services

Hiring effectively

THRIVE Learning

Hiring is a crucial part of management. In this module; we explain how to avoid the pitfalls of hiri...
Online Course
It Support Services

Understanding other cultures

THRIVE Learning

Are you culturally aware? Find out what you can do to better understand other cultures and how this...
Online Course
It Support Services

Employee Experience Tips to Accelerate Careers

The Access Group

We discuss 5 stages of employee experience and tips for understanding how to navigate these stages t...
Online Course
It Support Services

Expert Talk: What is Blockchain

The Access Group

Blockchain is a decentralized digital ledger for recording transactions across many computers so tha...
Online Course
It Support Services

In Focus: The Importance of Lifelong Learning

The Access Group

Joe Pulichino – Senior Manager; Professional Standards Training at T-Mobile – discusses what he sees...
Online Course
It Support Services

Micro Talk: Project Management

The Access Group

Each project has its own risks. Discover how to identify and manage these risks within a project.
Online Course
It Support Services

The good; the gut and the gluten

The Access Group

Gluten - just the latest dietary trend or is there something more to it? The intestine is the key or...
Online Course
It Support Services

Organising Yourself Remotely

The Access Group

Working from home has been the experience of many during the pandemic. Many now do it regularly and...
Online Course
It Support Services

Believe it! You are Good Enough

The Access Group

Recognising the overwhelm caused by our negative voice helps to create an alternative that brings co...
Literature
It Support Services

Excel 2010 Introduction: Part II

The Access Group

In the second part of the Excel 2010 introduction series you will learn more about printing; names a...
Literature
It Support Services

Introduction to Data Visualization

The Access Group

Data visualization simplifies the process of analyzing data. Learn about the main types of visualiza...
Literature
It Support Services

Positive Change

The Access Group

Practical; proven approaches and techniques to coping with change and to planning; implementing and...
Literature
It Support Services

The Coach's Guide to the Drama Triangle

The Access Group

This is about the Drama Triangle; a psychological theory that sheds light on our relationships and i...
Literature
It Support Services

Your Boss: Sorted!

The Access Group

An antidote to discontentedly putting up with things; the book can be your first step to a better fu...
Literature
It Support Services

Giving & Receiving Feedback

The Access Group

This module will explore the four main work climates: comfortable; stressful; apathetic and high per...
Online Course
It Support Services

Asbestos Awareness

VinciWorks

The message in this course is that all asbestos is dangerous if disturbed; but that the risk can be...
Online Course
It Support Services

Phishing Awareness

EssentialSkillz

Phishing Awareness: An e-Learning course designed to make sure employees can recognise phishing atta...
Webinar
It Support Services

Project management

THRIVE Learning

Project management is a lot more day-to-day than you might think. In this module; we'll learn techni...
Online Course
It Support Services

Get more active

THRIVE Learning

This lively animation provides you with simple; easy tips on how to include more exercise in your ev...
Online Course
It Support Services

Employee Experience for Culture Improvement

The Access Group

Are there practical ways that can improve employee experience? Yes; the employee experience is key t...
Online Course
It Support Services

Expert Talk: What is a Pitch

The Access Group

This Expert Talk presents the practical tools to deal with a short; time pressured pitch.
Online Course
It Support Services

In Focus: The Inter-Cultural Training Partner

The Access Group

Nozomi Morgan helps U.S. CEO's in Japanese companies conquer the challenges they face on a daily bas...
Online Course
It Support Services

Micro Talk: Project Management Processes

The Access Group

Do you kick off your projects in the right way? Learn the specific steps to take in this initial pro...
Online Course
It Support Services

The right nutrition for health and success

The Access Group

Nutrition plays a significant role in shaping our health; accounting for approximately 75-80% of its...
Online Course
It Support Services

Overcoming Good Girl Syndrome

The Access Group

Change your anxious thinking; silence the 'inner critic' and harness your imagination to release you...
Online Course
It Support Services

Best Practices in Managing Virtual Teams

The Access Group

What does it take to be a virtual leader? In this book; you will learn how to successfully lead a te...
Literature
It Support Services

Excel 2013 Core: Advanced

The Access Group

This user guide will introduce you to some of Excel’s more complex functionality. Specifically when...
Literature
It Support Services

Introduction to Engineering

The Access Group

This book reveals the realities of the engineering function; with its fundamental requirements; to a...
Literature
It Support Services

Positive Psychology

The Access Group

This handbook introduces the readers to the interesting and very relevant science of Positive Psycho...
Literature
It Support Services

The Coach’s Handbook

The Access Group

This manual contains a step-by-step process to enable you to run a series of 10 coaching sessions fo...
Literature
It Support Services

Your Brand: Your Treasure

The Access Group

The book explains the complex world of brands; from the parameters of identity; notoriety and reputa...
Literature
It Support Services

Hiring Right First Time

The Access Group

Designed to help interviewers with the hiring process; this module covers how to prepare for an inte...
Online Course
It Support Services

Emergency First Aid Awareness

VinciWorks

This course covers some of the key topics outlined in an Emergency First Aid at Work (EFAW) course t...
Online Course
It Support Services

Gather Learning Academy

Gather

The Gather Learning Academy provides CPD certified training to ensure Gather Users are competent: ef...
Online Course