This informal CPD article, ‘L&D and the Gig Economy - What support is required?’, was provided by iAM Learning, who are transforming the way your workforce trains and retains, using high-end animation, lovable characters and captivating stories to make even the most serious subjects appealing and unforgettable.
Things are changing in the workplace. Many workforces are comprised of ‘gig’ workers which include freelancers, or those on short-term contracts. While this may be temporary in a business, for example, when they need to quickly access specialised talent or use people on a project-by-project basis, it can have a significant impact on workplace dynamics. Businesses must adapt their L&D strategies to cater to the unique learning needs of this growing segment of their team.
How can businesses effectively support the training and development of gig workers?
Using flexible learning formats will make a difference. Online courses and blended learning allow these individuals to learn at their own pace and around their schedules. Essentially, they can engage with training materials at their convenience. Online courses, particularly ones with bite-sized, modular content, eliminate the need for physical attendance, enabling learners to access content remotely. If that doesn’t work for you, a blended learning approach combines online and in-person elements, catering to different learning preferences.
Just-in-time training is also crucial, providing targeted learning experiences at the point of need. Instead of attending lengthy courses, gig workers can access targeted training modules precisely when they require specific knowledge or skills to tackle a task or overcome a challenge. This approach ensures that learning is relevant, practical, and directly applicable to their work.
Portable skills development is another essential aspect of supporting gig workers. By gaining knowledge that can be easily transferred across different roles, gig workers can enhance their adaptability and employability in the ever-changing job market. Gig workers may often transition between different roles and projects, working part-time at different businesses. By acquiring transferable skills, such as problem-solving, communication, and digital literacy, they can enhance their adaptability and marketability across various industries and roles.
You can support remote and on-demand learning experiences by leveraging technology platforms for gig workers. Consider supplying digital tools to enable access to education anytime, anywhere, ensuring flexible learning opportunities that align with their dynamic work patterns. These tools include Learning Management Systems (LMS), mobile apps, and online communities that facilitate access to educational resources from anywhere, at any time. This flexibility empowers gig workers to engage in learning opportunities that seamlessly integrate with their dynamic work environments.
Businesses may use gig workers on and off without committing to long-term employment. Maybe that’s just while a single project is ongoing, or as part of their business plan. But to effectively support the unique learning needs of its gig workers, organisations must embrace flexible learning formats, just-in-time training, portable skills development, and leverage technology platforms for remote and on-demand learning experiences. By adapting their L&D strategies, companies can empower this growing segment of the workforce to continuously develop their skills, remain competitive, and thrive in the ever-evolving gig economy. It’s win-win for everyone.
We hope this article was helpful. For more information from iAM Learning, please visit their CPD Member Directory page. Alternatively, you can go to the CPD Industry Hubs for more articles, courses and events relevant to your Continuing Professional Development requirements.
