Seminar: Vulnerability in Debt Collection and Enforcement

Seminar • Shelter

About the CPD course

Assessing vulnerability has become a key issue in debt recovery over the last twenty-five years and has been a statutory duty for enforcement agents since 2014. Legislation gives no precise definition of the term; which often leads to uncertainty about its scope. Whilst a list of categories permits quick decision-making; finance industry experience shows that vulnerability should be understood as a process; not as a label; and that creditors and agents can create it just as much as recognise it.

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Shelter

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Shelter

Shelter tackles the root causes of the housing crisis by challenging the people in power to make our vision of a home for everyone a reality. We lobby the government and local authorities for new laws and policies, and more investment, to improve the lives of homeless and badly housed people.