Universal Credit Overview

Training Course • Shelter

About the CPD course

This course trains advisers/staff to understand the benefits available to claimants in Britain; and the architecture of the Welfare State. The course is suitable for advisors/staff that give general advice; and for those seeking an introduction to benefits. Having training delivered face-to-face allows more time for interactive groupwork; activities and questions. Delegates also benefit from receiving a detailed course handbook to revisit when back at their desk.

CPD Provider

Shelter

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Shelter

Shelter tackles the root causes of the housing crisis by challenging the people in power to make our vision of a home for everyone a reality. We lobby the government and local authorities for new laws and policies, and more investment, to improve the lives of homeless and badly housed people.