Writing Homelessness Decision Letters

Webinar • Shelter

About the CPD course

This training course is intended for staff involved in homelessness decision making; focusing on practical aspects of how to make homeless decisions and write effective Section 184 decision letters. The training will specifically address the more difficult decisions such as when accommodation is reasonable to continue to occupy; vulnerability and intentional homelessness. The emphasis will be on ensuring that officers fully understand how decisions should be made and then communicated to the applicant; and the importance of record keeping to support the decision.

CPD Provider

Shelter

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Shelter

Shelter tackles the root causes of the housing crisis by challenging the people in power to make our vision of a home for everyone a reality. We lobby the government and local authorities for new laws and policies, and more investment, to improve the lives of homeless and badly housed people.