Complaint Handling in the Public Sector Conference

27 Apr 2023

About the event

Our annual Complaint Handling in the Public Sector Digital Conference will review new public sector guidance and best practice case studies. Participants will take away practical tools and embed improvements across your organisation. Benchmark your processes to improve outcomes and ensure compliance with new standards. Improve complaint handling with the right infrastructure; processes and technology. Communicate and coordinate with internal and external partners. Support frontline staff and embed a positive approach to complaint handling.

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Knowledge Exchange Group

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Event Details

Complaint Handling in the Public Sector Conference

27 Apr 2023

09:30 - 13:35

Online

Knowledge Exchange Group

Working across the public, private and third sector Knowledge Exchange Group contains four divisions providing you with everything you need to learn, train, develop and share expertise. We believe that knowledge is central to social and economic growth, and that through sharing information, best practice and innovative thinking we can help facilitate positive change. We do this by providing access to data, meaningful engagement with industry experts, influencers, academics, leading practitioners and thought leaders.

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