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Business

A Guide to Reasonable Adjustments

Learning Pool

Did you know that failing to make reasonable adjustments for disabled people could mean that you are...
Online Course
Business

Agile Working

Learning Pool

Agile working is becoming a common feature of the modern workplace; with professionals increasingly...
Online Course
Business

Agile Working for Managers

Learning Pool

This module has been designed to guide management personnel through the introduction of agile workin...
Online Course
Business

Chairing a Disciplinary Meeting

Learning Pool

This Core Skills module serves as a best practice guide to chairing a disciplinary meeting. You'll l...
Online Course
Business

Change Management: Introduction

Learning Pool

Part one in a series of four modules on the subject of change management; this title serves as an in...
Online Course
Business

Change Management: Change and People

Learning Pool

The second module in our Change Management series looks at the impact that change can have on the in...
Online Course
Business

Change Management: The Change Process

Learning Pool

This is the third of four modules on the subject of change management; and this time we focus on the...
Online Course
Business

Change Management: Change Tools

Learning Pool

The fourth and final module of our Change Management suite; Change Tools is a useful overview of the...
Online Course
Business

Coaching

Learning Pool

Coaching is a critical leadership skill; and when used effectively it can be the difference between...
Online Course
Business

Completing an Application Form Successfully

Learning Pool

A job application is not simply a matter of providing information to a potential employer. It is ess...
Online Course
Business

Conflict Resolution

Learning Pool

Conflict is an inevitable ingredient in any workplace; but it can actually be regarded as a good thi...
Online Course
Business

Control of Substances Hazardous to Health: COSHH

Learning Pool

Exposure to hazardous substances at work is a serious health risk for many workers; and the COSHH Re...
Online Course
Business

Cyber Crime

Learning Pool

Cyber crime is an offence which is committed; in full or in part; via a computer; network or other c...
Online Course
Business

Cyber Security

Learning Pool

Cyber Security is the second of two modules about online crime; security and protection. It will loo...
Online Course
Business

Data Protection Awareness

Learning Pool

All organisations hold and process personal data on their staff; clients and/or suppliers; and the 1...
Online Course
Business

Dignity at Work

Learning Pool

Bullying and harassment in the workplace can; in addition to creating an unhappy and unproductive en...
Online Course
Business

Display Screen Equipment

Learning Pool

Surveys of office workers; conducted by the Health and Safety Executive; have revealed that many emp...
Online Course
Business

Driving Safety

Learning Pool

Of the increasing number of vehicles on Britain’s roads each year; many are being driven for busines...
Online Course
Business

Drug and Alcohol Awareness

Learning Pool

An estimated 2 million people in the UK have an addiction to some form of substance; and it’s estima...
Online Course
Business

Effective Writing

Learning Pool

Most business people would not put being able to write well at the top of their key skills list – an...
Online Course
Business

Effective Minute Writing

Learning Pool

This module looks at how you can write good minutes for your meetings in an easy-to-read style; desc...
Online Course
Business

Email Stress

Learning Pool

Email has changed the way that we do business; but lately we've been hearing more about the problems...
Online Course
Business

Emergency Planning

Learning Pool

The Civil Contingencies Act defines an emergency as an event or situation which threatens serious da...
Online Course
Business

Emotional Intelligence

Learning Pool

Emotional intelligence (EI) is the ability of individuals to recognise their own and others' emotion...
Online Course
Business

Equality in the Workplace

Learning Pool

Every forward-thinking organisation now aims to be a good employer; and to be a business that delive...
Online Course
Business

Facilitation Skills

Learning Pool

Facilitation is the term that we use to describe tasks that are assisted; or any activity which make...
Online Course
Business

Fire Safety

Learning Pool

Every year; the fire service attends hundreds of thousands of fires around the UK; a significant por...
Online Course
Business

Fraud Prevention

Learning Pool

Recent studies have revealed that UK business loses over ?98 billion each year to fraud; and it’s a...
Online Course
Business

Getting Started with Social Media

Learning Pool

Social media has presented organisations with a range of new opportunities to spread awareness and g...
Online Course
Business

Giving and Receiving Feedback

Learning Pool

In order for an organisation to provide excellent products and services; staff need to perform to th...
Online Course
Business

Healthy Lifestyles

Learning Pool

A healthy lifestyle can have many benefits in terms of our physical and mental wellbeing. However; a...
Online Course
Business

Influencing; Assertiveness and Negotiation

Learning Pool

In order to become successful and confident in business negotiations we first need to develop influe...
Online Course